Difficult Conversations - Business Analysis Live by the International Institute of Business Analysis
Free
42 minutes
English

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Description

The International Institute of Business Analysis (IBA) brings together two experts from the field of business analysis for an informal discussion about difficult conversations in a professional setting. They focus on strategies and approaches that can be used by business analysts to navigate tough talks with stakeholders, colleagues, or clients. The conversation highlights the importance of effective communication in resolving conflicts, clarifying expectations, and building trust. The speakers share their experiences and provide practical advice on how to approach difficult conversations, including topics like giving feedback, addressing disagreements, and handling sensitive issues. They also discuss the role of active listening, empathy, and clear communication in de-escalating conflicts and finding mutually beneficial solutions. The discussion is not limited to specific scenarios or case studies but rather provides general guidance on how business analysts can improve their communication skills and become more effective in navigating difficult conversations. Throughout the conversation, the speakers emphasize the value of self-awareness, emotional intelligence, and adaptability in dealing with complex situations. learn more

Professions

Supervisor Sales Manager Project Manager Operations Manager Manager HR Generalist Executive Coach Coach Business Analyst

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